top of page
10.png

Privacy policy

Effective Date: January 31st, 2025.

​

This Privacy Policy explains how La Belle Store ("we", "us", "our", or the "Site") collects, uses, and discloses your personal information when you visit, interact with our services, or make a purchase from labelle-store.com (the "Site"), or otherwise engage with us in connection with the Site (collectively, the "Services"). In this policy, "you" and "your" refer to you as a user of our Services—whether you're a customer, browser, or any other individual whose data we've collected under this Privacy Policy.

Please review this Privacy Policy carefully. By accessing or using any part of our Services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree, please discontinue use of the Services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect updates to our data practices, legal obligations, or for operational purposes. When changes are made, we will update the “Last updated” date and post the revised version on our Site. Please check this page regularly for the latest updates.

How We Collect and Use Personal Information

To deliver our Services to you, we collect personal information from various sources. This includes data you provide directly, data collected automatically through your interactions with the Site, and data obtained from third-party sources.

We use this information to:

  • Communicate with you

  • Process transactions

  • Improve our Services

  • Comply with legal obligations

  • Enforce our terms and protect our rights

Types of Personal Information We Collect

Information You Provide Directly:

  • Contact Information: name, address, phone number, and email

  • Order Details: billing/shipping address, purchase history, payment confirmation

  • Account Info: username, password, security questions

  • Shopping Activity: items viewed, cart activity, saved items, reviews, referrals, gift card activity, loyalty points

  • Support Communications: any messages or feedback you share with our team

Information Collected Automatically (Usage Data): We collect data through cookies, pixels, and similar technologies, including:

  • Device type and operating system

  • Browser type

  • IP address

  • Session activity and navigation

  • Login timestamps and interactions

Information from Third Parties: We may receive data from:

  • Shopify, which powers our store

  • Payment processors, who securely handle your billing details

  • Marketing and analytics services, which help us understand user behavior and optimize our advertising

All such third-party data is managed in accordance with this Privacy Policy and subject to applicable privacy laws.

How We Use Your Information

We use your personal data for purposes such as:

1. Fulfilling Orders and Providing Services
To process transactions, manage your account, arrange shipping, support returns and exchanges, and ensure service continuity.

2. Marketing and Promotions
To send you promotional messages, show relevant ads, and personalize your experience on our Site and others.

3. Security and Fraud Prevention
To monitor suspicious activity, prevent fraud, and secure your account. Please protect your account credentials and contact us immediately if you suspect unauthorized access.

4. Customer Support and Service Improvement
To respond to inquiries, resolve issues, and enhance our overall offerings.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Power essential features

  • Save your preferences

  • Run performance and user behavior analytics

  • Support marketing campaigns and personalized ads

To learn about cookies used via Shopify, visit: Shopify Cookie Policy.

Most browsers allow you to control cookie settings. However, disabling cookies may limit certain features or functionality of our Services.

Please note: Our Site does not respond to “Do Not Track” signals.

How We Share Your Personal Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: for hosting, payment processing, shipping, analytics, and other support services

  • Business and Marketing Partners: like Shopify, for personalized shopping and advertising experiences

  • With Your Consent: when you engage with social media tools, third-party apps, or request product deliveries

  • Corporate Affiliates: within our business structure

  • Legal and Business Transfers: during mergers, acquisitions, compliance processes, or legal investigations

In the past 12 months, we have shared the following categories of personal information with third parties for these purposes:

  • Contact information

  • Order and transaction details

  • Device and browser information

  • Interaction and usage data

Sensitive Personal Information
La Belle Store does not use or disclose sensitive personal information without your consent, nor do we process it for the purpose of inferring characteristics about you.
User-Generated Content
Our Services may allow you to post reviews, ratings, or other user-generated content. Any content you choose to submit in public areas of the Site will be publicly accessible and can be viewed by anyone.
We cannot control how others may use the information you choose to share publicly and are not responsible for any loss of privacy or security relating to that content. Please consider carefully what you choose to make public, and note that we are not liable for any misuse or unauthorized use of information shared with third parties or visible on public platforms.
Third-Party Websites and Links
Our Site may contain links to external websites or platforms that are not operated or controlled by La Belle Store. If you follow these links, we encourage you to review their respective privacy policies and terms. We are not responsible for the content, privacy practices, or accuracy of information found on those third-party sites. Sharing information on third-party social media platforms or public spaces may make your data visible to others, beyond our control. Inclusion of a third-party link on our Site does not constitute an endorsement of that site or its practices.
Children's Privacy
La Belle Store does not knowingly collect personal information from children. Our Services are not directed to or intended for individuals under the age of 13 (or other applicable age thresholds under local law). If you believe a child has provided us with personal information, please contact us using the details below so we can delete it.
As of the date of this Privacy Policy, we do not knowingly “sell” or “share” (as defined by applicable law) personal data of individuals under 16 years of age.
Data Security & Retention
While we take reasonable measures to protect your information, no system is completely secure. We cannot guarantee the absolute security of data transmitted to or through our Site.
The duration we retain your personal information depends on various factors, including the nature of your interaction with us, legal obligations, and our need to resolve disputes or enforce agreements. We only retain data as long as reasonably necessary for those purposes.
Your Rights
Depending on your location, you may have certain rights under data privacy laws. These may include:

  • Right to Access – Request access to the personal information we hold about you.

  • Right to Deletion – Request that we delete your personal information.

  • Right to Correction – Request corrections to inaccurate or incomplete personal information.

  • Right to Portability – Receive a copy of your information or have it transferred to a third party (where feasible).

  • Right to Restrict Processing – Ask us to limit how your data is used.

  • Withdrawal of Consent – Revoke consent where processing is based on your permission.

  • Right to Appeal – If we deny a request, you may have the right to appeal our decision.

You may also opt out of receiving promotional communications by using the “unsubscribe” link in our emails. Please note, we may still contact you for non-marketing reasons related to your orders or account.
To exercise any of your rights, contact us using the information at the bottom of this policy. We may need to verify your identity before responding and may request details such as your email address or account information. You may also appoint an authorized agent to submit requests on your behalf, in accordance with applicable laws.
We will never discriminate against you for exercising your privacy rights.
Advertising and Shopify Services
We may use Shopify’s advertising services, including Shopify Audiences, to personalize the ads you see across other websites. To opt out of interest-based advertising supported by Shopify, visit: https://privacy.shopify.com/en
Complaints
If you have concerns about how we handle your data, we encourage you to contact us. If you're not satisfied with our response, you may have the right to escalate your complaint to your local data protection authority, depending on your jurisdiction.
International Data Transfers
La Belle Store may process and store your personal data in countries other than your own. These countries may have different data protection laws, but we will take appropriate steps to protect your data in accordance with this Privacy Policy.
If you reside in Europe or the UK and your data is transferred outside those regions, we rely on legally approved mechanisms such as Standard Contractual Clauses or equivalent safeguards.
Contact Us
If you have any questions, concerns, or would like to exercise your privacy rights, please reach out to us:
Email: support@labelle-store.com

bottom of page